DoorDash Glitch Led to Users Ordering Free Food and Alcohol

July 12, 2022
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A glitch in the DoorDash delivery app recently resulted in hundreds of customers ordering food and alcohol without having to pay for it.

According to various reports, due to the glitch in the system, for a brief period, customers’ accounts were not charged when they placed an order on the American food delivery app. DoorDash trended high on different social media platforms as several users took advantage of the glitch to place orders for free stuff.

Some people did not just stop at free food. Online posts show users displaying their orders of expensive alcohol with bills running into thousands of dollars, stocking up on emergency contraceptives, and in one case, even buying a 32-inch HD television – all for free. It is not yet clear how many users actually received their orders, but some definitely did.

Others flooded the social media pages making fun of the glitch and of the people who made large purchases without paying. “Careful now ppl, DoorDash out for blood”, wrote a Twitter user. One Twitter user wondered why people didn’t take advantage of the glitch to tip the DoorDash delivery agents.

A representative for DoorDash told the New York Post it was actively canceling fraudulent orders. “On the evening of July 7th DoorDash experienced a payment processing issue, and as a result, some users were able to check out without an authorized form of payment for a short period of time,” the spokesperson said. “We were subsequently notified that some users were placing fraudulent orders, and we immediately corrected the issue. We’re actively canceling fraudulent orders, and are in touch with merchants impacted to ensure they are compensated for any unauthorized orders they may have received,” the spokesperson added.

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